Telecaller
Exp: 1-1 years
ISKCON Bangalore Rajajinagar
Department: Folk Programs
About the Job
Typically focuses on a candidate's ability to communicate effectively, handle rejection, and meet specific sales or service targets
Key Responsibilities
- Outbound Calling: Initiating calls to potential or existing customers to promote products, services, or generate leads.
- Customer Support: Handling inbound calls to resolve queries, address complaints, and provide detailed product information.
- Lead Management: Identifying potential prospects through effective questioning and following up on leads to convert them into sales.
- Record Keeping: Maintaining accurate and updated customer databases or CRM systems with call logs and interaction details.
Required Experience and Skills
- Education: Minimum high school diploma or equivalent; some roles prefer a bachelor's degree in marketing or related fields.
- Communication: Exceptional verbal communication in English and/or regional languages, with a focus on persuasion and active listening.
- Technical Skills: Basic computer literacy and familiarity with CRM software and MS Office (especially Excel)
